CUSTOMER SERVICE

All of our customers are assigned an account or project manager (& team) to guarantee that they receive the same high level of service for which we have become renowned. Piping material demands are serviced by our national network of over 170,000 sq. ft. of strategically located warehousing and distribution centres.

Each site comprises of custom built warehousing and distribution facilities housing a wide and diverse range of specialist components ready for prompt despatch.

More than 10,000 tonnes of Pipe, Fittings, Flanges, Self Reinforcing Outlets, Stud-bolts, Gaskets and associated products are available ex-stock and can be despatched anywhere in the world within a maximum of 24 hours.

Orders and documentation are processed electronically and because we have the capability and resources to manage every aspect of the logistics, delivery is fast, efficient and “right first time”.

Our fully integrated ERP software allows us to report ‘Real Time’ delivery progress of ordered materials.